For owners
- Service charge statements & annual budget
- Minutes and resolution register
- All units – even across several properties
- Key details of your tenancies
- Report a change of tenant, request tax certificates
Hauslot client portal
Your property. Always in view.
A direct line to your property manager: documents, requests and resolutions neatly in one place – at your desk or on your smartphone.
- 1login for all your units
- 24/7documents on demand
- 100 %in the browser – no app
Sign in
For owners, tenants and advisory board members of the properties we manage.
No access yet? How to get into the portal
The difference
Fewer phone calls. More clarity.
Much of what usually means calling, writing or waiting for your property manager, the portal handles along the way.
The usual way
- Statements arrive by post and end up in a folder
- You have to call to find out how a repair is going
- Request certificates by email – and wait
- Search old minutes for resolutions
With the Hauslot portal
- Every document digital, sorted and searchable
- Status, contact person and history visible at all times
- Common requests done in minutes via short forms
- Resolution register always up to date, with search
The right view for every role
Everyone sees what they need.
The portal knows whether you are an owner, tenant or board member – and shows exactly your units and documents. If you have several roles, you see everything with one login.
For tenants
- Report damage – with photos attached
- Track progress live
- Utility statements and letters
- Update contact details, reorder keys
For the advisory board
- Receipts and invoices for the audit
- Documents to prepare the owners' meeting
- Everything owners see – plus a board area
Insights
Click through it.
Real views from the portal, as owners see them (the interface is in German).
One request – one history
Your report, our updates, the tradesperson's appointment: everything in order in one place. Reply in the portal or simply by email – it all ends up in the same spot.
The digital file
Looking for the 2024 budget? Filter by type and year or enter a keyword – and download it straight away as a PDF.
Short forms instead of long emails
New bank details, a tax certificate, a new tenant: the form asks for exactly what we need – no back and forth.
Resolutions with status notes
Every resolution with date and agenda item – and a note on whether it is valid, contested or revoked.
In the works: maintenance works & tradesperson appointments · home-screen app with notifications · photos & live status for damage reports
Your access
We invite you. You get started.
No need to create an account – we take care of it as soon as we manage your property.
- Invitation in your inboxYou receive an email with a personal link.
- Your own passwordUse the link to set your password – done.
- Sign in wherever you likeHere on the website or directly at portal.hauslot.de.
I own several flats – do I need several logins?
No. One login shows all your units, even if they are in different properties. If you are also a tenant elsewhere, you see that too.
Does my co-owner get their own login?
Yes. Every owner of a unit can have their own login with their own password.
Can tenants see my owner documents?
No. Tenants only see their own tenancy and its documents. Owner documents such as service charge statements or minutes are reserved for owners.
A burst pipe at the weekend – do I report it via the portal?
For emergencies such as water damage or heating failure, please call our emergency hotline – it is available around the clock. The portal is meant for everything that isn't urgent.
What happens to my login after moving out or selling?
As a tenant, you can still access your documents for 24 months after your tenancy ends. When you sell, access ends with the transfer of ownership – so it's best to download important documents beforehand.
I forgot my password.
Click “Forgot password?” in the sign-in box. You will receive an email to set a new password.